
Mon
Sub-Zero Built-In Column
Running warm, slow refrigerant leak
SCOTTSDALE · NORTHEAST VALLEY
Founded by a technician, not a franchise. Locally owned, factory-trained, retrained every six months — so a built-in Sub-Zero in Old Town gets the same factory-trained answer as anything else in the kitchen.
4.8★
249 Reviews
16,500+
Repairs
10+
Neighborhoods
Licensed & bonded · Parts & labor warranty · Quote before work

Service Records
Every job photographed on site. These are from the last seven days in Scottsdale.

Mon
Sub-Zero Built-In Column
Running warm, slow refrigerant leak

Wed
Viking Built-In Refrigerator
Ice maker jammed, not dispensing

Fri
Garage Fridge/Freezer Combo
Freezer side running warm in heat
01
Call
Tell us what's wrong, no hold music.
~2 MINUTES02
Window
Call before 4 PM and it's handled today.
BEFORE 4 PM = TODAY03
Quote
Exact price before anything gets touched.
PRICE BEFORE WORK04
Fixed
Parts on the truck for most common failures.
MOST SAME VISITThe Difference
Based on the most common complaints we hear from new clients about their previous repair company.
“Michael was excellent from ProMaster. Very knowledgeable and did a great job. He answered all of my questions and offered suggestions. He came in the time frame that I was given. I really liked that he could come out the same day that I called.”
Nanette W.
SCOTTSDALE
“Pro Masters came out right away and took care of the problem with my washing machine. They are always there on time and communicate well. I appreciate them and I will continue to use them for all my properties.”
Greg D.
SCOTTSDALE · WASHER
“I am leaving this review to share about this company. Not only is it extremely professional, it's more than helpful. Spoke with Mark today and he was more than helpful to address my concerns.”
Jacklyn M.
SCOTTSDALE
“Went above and beyond to fix my refrigerator/freezer. Professional, great service!”
Kim T.
SCOTTSDALE · FRIDGE
“I appreciate the technician coming out to my residence and replacing the fan in my refrigerator. He was polite, professional, and the service was fast. Thanks again!”
alec c.
SCOTTSDALE · FRIDGE
No Surprises
Diagnostic visit
Applies toward your repair
$55–125
Refrigerator repair
Typical range
$150–1,100
Oven / stovetop repair
Typical range
$125–600
Washer / dryer repair
Typical range
$125–300
Second opinion
If another company already quoted you
Free by phone
Exact price is quoted on site before any work starts. You can always say no.
Diagnostic Library
110°F+ Heat Load
Garage fridges and wine coolers run flat out all summer. Compressors and door seals fail first. We stock both.
Hard Water Scale
Valley water is hard enough that scale is the top killer of dishwashers and washers. We clear it and flag what's next in line.
Monsoon Power Surges
Summer storm surges take out control boards on everything with a circuit in it. Usually a board swap, not a new appliance.
Built-In & Panel-Ready Units
Scottsdale kitchens are full of integrated Sub-Zero, Wolf and Miele units. Pulling one without damaging custom cabinetry is its own skill.
We've worked in Scottsdale's gated and HOA communities for years. Tell us the community when you book and gate access is handled before we arrive.
Coverage
Scottsdale & the Northeast Valley
Open in Maps ↗Neighborhoods Covered
Drive Time
Old Town Scottsdale
25–35 min
North Scottsdale
10–15 min
McCormick Ranch
20–30 min
Gainey Ranch
20–25 min
DC Ranch
15–20 min
Kierland
5–10 min
Grayhawk
10–15 min
Troon
15–25 min
Scottsdale Ranch
20–30 min
McDowell Mountain Ranch
20–30 min
Estimated from our location, non-peak traffic. Don't see your neighborhood? We cover all of Scottsdale, call to confirm.
Diagnostic Library
Code not listed? Read it out on the phone, most are recognized in seconds.
Browse all error codes →4 HRS
Refrigerated food stays safe, door closed
48 HRS
Full freezer holds temperature, door closed
General FDA/USDA guidance. When in doubt, use a thermometer.
Restaurant, resort, or office in Scottsdale? We service commercial refrigeration and kitchen equipment for local hospitality and business.
Learn more →Yes. We cover all of Scottsdale, from Old Town to North Scottsdale, including McCormick Ranch, DC Ranch, Kierland, and Grayhawk.
Yes. Our technicians are experienced with Sub-Zero, Wolf, Viking, Thermador, and Miele, alongside standard major brands.
We provide an upfront quote before any work begins, so you'll always know the cost first. Call for details on your specific repair.
Yes. Just let us know your community's entry requirements when you book, and we'll handle the logistics.
We offer same-day service across Scottsdale when you call before 4 PM. Next-day appointments are available otherwise.